The following agencies are responsible for responding to student complaints in their state:
Alaska
Licensing Agency
Alaska Commission on Post-Secondary Education (ACPE)
P.O. Box 110505
Juneau, AK 99811-0505
800-441-2962
ACPE Website
Student Complaint Information
Arizona
Licensing Agency
Arizona State Board for Private Postsecondary Education (PPSE)
1740 W. Adams
Phoenix, AZ 85007
602-542-5709
PPSE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Arizona SARA Portal Agency
Arkansas
Licensing Agency
Arkansas Department of Higher Education (ADHE)
423 Main Street
Little Rock, AR 72201
501-371-2060
ADHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Arkansas SARA Portal Agency
California
Licensing Agency
California Department of Education (CDE)
Special Education Division
1430 N. Street, Suite 2401
Sacramento, CA 95814-5901
Fax: 916-327-3704
CDE Website
As an out-of-state public institution, UNC Asheville is not under the purview of the California Bureau of Private Post-Secondary Education.
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Department of Student Affairs
Colorado
Licensing Agency
Colorado Department of Higher Education(CDHE)
1600 Broadway, Suite 2200
Denver, CA 80202
303-866-2723
CDHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Colorado SARA Portal Agency
Connecticut
Licensing Agency
Connecticut Office of Higher Education (CTDHE)
450 Columbus Blvd.
Suite 510
Hartford, CT 06103
860-947-1822
CTDHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Connecticut SARA Portal Agency
Delaware
Licensing Agency
Delaware Department of Education (DDOE)
401 Federal Street
Suite 2
Dover, DE 19901
302-857-3388
DDOE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Delaware SARA Portal Agency
District of Columbia
Licensing Agency
District of Columbia Education Licensure Commission (OSSE)
1050 First Street, NE
Washington, DC 20002
202-724-2095
OSSE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- District of Columbia SARA Portal Agency
Florida
Licensing Agency
Florida Department of Education, Commission for Independent Education (FLDOE)
325 W. Gaines Street
Suite 1414
Tallahassee FL 32399-0400
888-224-6684
FLDOE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Florida SARA Portal Agency
Georgia
Licensing Agency
Georgia Nonpublic Postsecondary Education Commission (GNPEC)
2082 East Exchange Place
Suite 220
Tucker, Georgia 30084-5305
770-414-3208
GNPEC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Georgia SARA Portal Agency
Hawaii
Licensing Agency
Hawaii Post-Secondary Education Authorization Program (HPEAP)
335 Merchant St.
Rm. 310
Honolulu, HI 96813
808-586-7327
HPEAP Website
Student Complaint Information
Idaho
Licensing Agency
Idaho State Board of Education (IOSBE)
650 West State Street
3rd Floor
Boise, ID 83702
208-332-1587
IOSBE Website
Student Complaint Information
Illinois
Licensing Agency
Illinois Board of Higher Education(IBHE)
1 North Old State Capitol Plaza
Suite 333
Springfield, IL 62701
217-557-7352
IBHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Illinois SARA Portal Agency
Indiana
Licensing Agency
Indiana Board for Proprietary Education (BPE)
101 West Ohio Street
Suite 300
Indianapolis, IN 46204-4206
317-464-400, ext 121
BPE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Indiana SARA Portal Agency
Iowa
Licensing Agency
Iowa College Aid Commission (ICA)
475 SW Fifth St
Suite D
Des Moines, IA 5030
515-725-3400
ICA Website
Student Complaint Information
Kansas
Licensing Agency
Kansas Board of Regents (KBOR)
1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368
785-296-4917
KBOR Website
Student Complaint Information
Kentucky
Licensing Agency
Kentucky Council on Postsecondary Education(CPE)
1024 Capital Center Drive
Frankfort, KY 40601
502-573-1555, ext 350
CPE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Kentucky SARA Portal Agency
Louisiana
Licensing Agency
Board of Regents, State of Louisiana(BOR)
1201 N. Third St.
Suite 6-200
Baton Rouge, LA 70802
225-342-4253
BOR Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Louisiana SARA Portal Agency
Maine
Licensing Agency
Maine Department of Education (MDOE)
23 State House Station
Augusta, ME 04333-0023
207-624-6607
MDOE Website
Student Complaint Information
Maryland
Licensing Agency
Maryland Higher Education Commission (MHEC)
6 North Liberty Street
Baltimore, MD 21201
410-767-3268
MHEC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Maryland SARA Portal Agency
Massachusetts
Licensing Agency
Massachusetts Department of Higher Education (MDHE)
One Ashburton Place
Room 1401
Boston, MA 02108
617-994-6950
MDHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Massachusetts SARA Portal Agency
Michigan
Licensing Agency
Michigan Department of Licensing & Regulatory Affairs (LARA)
Ottawa Building
611 W. Ottawa
P.O. Box 30004
Lansing, MI 48909
517-241-6806
LARA Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Michigan SARA Portal Agency
Minnesota
Licensing Agency
Minnesota Office of Higher Education(MOHE)
1450 Energy Park Drive
Suite 350
St. Paul, MN 55108-5227
651-259-3975
MOHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Minnesota SARA Portal Agency
Mississippi
Licensing Agency
Mississippi Institutions of Higher Learning Commission (IHLC)
3825 Ridgewood Road
Jackson, MS 39211
601-432-6198
IHLC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Mississippi SARA Portal Agency
Missouri
Licensing Agency
Missouri Department of Higher Education(DHEWD)
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
573-751-2361
DHEWD Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Missouri SARA Portal Agency
Montana
Licensing Agency
Montana University System (MUS)
Office of the Commissioner of Higher Education
560 N. Park Ave
PO Box 203201
Helena, MT 59620
406-449-9124
MUS Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Montana SARA Portal Agency
Nebraska
Licensing Agency
Nebraska’s Coordinating Commission for Post-Secondary Education (CCPE)
P.O. Box 95005
Lincoln, NE 68509-5005
402-471-2847
CCPE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Nebraska SARA Portal Agency
Nevada
Licensing Agency
Nevada System of Higher Education (NSHE)
8778 South Maryland Parkway
Suite 115
Las Vegas, NV 89123
702-486-7330
NSHE Website
Student Complaint Information
New Hampshire
Licensing Agency
New Hampshire Department of Education (NHDOE)
01 Pleasant Street
Concord, NH 03301
603-271-3494
NHDOE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- New Hampshire SARA Portal Agency
New Jersey
Licensing Agency
New Jersey Secretary of Higher Education (SHE)
1 John Fitch Plaza
10th Floor
PO Box 542
Trenton, NJ 08625-0542
609-292-4310
SHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- New Jersey SARA Portal Agency
New Mexico
Licensing Agency
New Mexico Higher Education Department (HED)
2044 Galisteo Street
Suite 4
Santa Fe, NM 87505-2100
505-476-8402
HED Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- New Mexico SARA Portal Agency
New York
Licensing Agency
New York State Education Department (NYSED)
New York State Education Building
89 Washington Avenue
Albany, NY 12234
518-474-2593
NYSED Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- New York SARA Portal Agency
North Carolina
Licensing Agency
North Carolina Post-Secondary Education Complaints
223 S. West Street, Suite 1800
Raleigh NC 27603
919-962-4550
NCP-SEC website
Student Complaint Information
- North Carolina Post-Secondary Education
- Student Complaint Information – SARA North Carolina Portal Agency
North Dakota
Licensing Agency
North Dakota University System (NDSU)
600 East Boulevard Ave.
Bismarck, ND 58505-0230
701-224-2498
NDSU Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- North Dakota SARA Portal Agency
Ohio
Licensing Agency
Ohio Department of Higher Education (ODHE)
25 South Front Street
Columbus, OH 43215
614-466-6000
ODHE Website
Student Complaint Information
Oklahoma
Licensing Agency
Oklahoma State System of Higher Education (OSSHE)
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
405-225-9100
OSSHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Oklahoma SARA Portal Agency
Oregon
Licensing Agency
Oregon Higher Education Coordinating Commission (OHECC)
Third Floor
Salem, OR 97310
503-373-0003
OHECC Wesite
Student Complaint Information
Pennsylvania
Licensing Agency
Pennsylvania Department of Education (PDE)
333 Market Street
Harrisburg, PA 17126
717-783-8228
PDE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Pennsylvania SARA Portal Agency
Puerto Rico
Licensing Agency
Puerto Rico Council on Education (CEPR)
PO BOX 19900
San Juan PR 00910-1900
787-641-7100
CEPR Website
Student Complaint Information
Rhode Island
Licensing Agency
Rhode Island Office of the Postsecondary Commissioner (RIOPC)
560 Jefferson Blvd
Suite 100
Warwick, RI 02886
401-456-6010
RIOPC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Rhode Island SARA Portal Agency
South Carolina
Licensing Agency
South Carolina Commission on Higher Education(CHE)
1122 Lady Street
Suite 300
Columbia, SC 29201
803-737-2281
CHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- South Carolina SARA Portal Agency
South Dakota
Licensing Agency
South Dakota Board of Regents (SDBOR)
Capitol Building
500 East Capitol Avenue
Suite 204
Pierre, SD 57501-5070
605-773-3537
SDBOR Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- South Dakota SARA Portal Agency
Tennessee
Licensing Agency
Tennessee Higher Education Commission (THEC)
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
615-741-3605
THEC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Tennessee SARA Portal Agency
Texas
Licensing Agency
Texas Higher Education Coordinating Board (THECB)
1200 E. Anderson Lane
Austin, TX 78752
PO Box 12788
Austin, TX 78711
512-427-6101
THECB Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Texas SARA Portal Agency
U. S. Virgin Islands
Licensing Agency
Virgin Islands Department of Education (VIDE)
#2 John Brewers Bay
St. Thomas, USVI 00802
340-693-1200
VIDE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Virgin Islands SARA Portal Agency
Utah
Licensing Agency
Utah Division of Consumer Protection (DCP)
160 East 300 South
Salt Lake City, Utah 84111
801-530-6601
DCP Website
Student Complaint Information
Vermont
Licensing Agency
Vermont Agency of Education (VAOE)
219 North Main Street
Suite 402
Barre, VT 05641
802-479-1030
VAOE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Vermont SARA Portal Agency
Washington
Licensing Agency
Washington Student Achievement Council (WSAC)
917 Lakeridge Way Southwest
Olympia WA 98501
360-753-7869
WSAC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Washington SARA Portal Agency
West Virginia
Licensing Agency
West Virginia Higher Education Policy Commission (WVHEPC)
1018 Kanawha Boulevard East
Suite 700
Charleston, WV 25301
304-558-2101
WVHEPC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- West Virginia SARA Portal Agency
Wisconsin
Licensing Agency
Wisconsin Educational Approval Board(WEAB)
4822 Madison Yards Way
Madison, WI 53705
608-266-2112
WEAB Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Wisconsin SARA Portal Agency
Wyoming
Licensing Agency
Wyoming Department of Education (WDOE)
122 W. 25th St.
Suite E200
Cheyenne, WY 82002
307-777-7675
WDOE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Wyoming SARA Portal Agency