The following agencies are responsible for responding to student complaints in their state:
Alaska
Licensing Agency
Alaska Commission on Post-Secondary Education (ACPE)
P.O. Box 110505
Juneau, AK 99811-0505
800-441-2962
ACPE Website
Student Complaint Information
Arizona
Licensing Agency
Arizona State Board for Private Postsecondary Education (PPSE)
1740 W. Adams
Phoenix, AZ 85007
602-542-5709
PPSE Website
Student Complaint Information
Arkansas
Licensing Agency
Arkansas Department of Higher Education (ADHE)
423 Main Street
Little Rock, AR 72201
501-371-2060
ADHE Website
Student Complaint Information
California
Licensing Agency
California Department of Education (CDE)
Special Education Division
1430 N. Street, Suite 2401
Sacramento, CA 95814-5901
Fax: 916-327-3704
CDE Website
As an out-of-state public institution, UNC Asheville is not under the purview of the California Bureau of Private Post-Secondary Education.
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Department of Student Affairs
Colorado
Licensing Agency
Colorado Department of Higher Education(CDHE)
1600 Broadway, Suite 2200
Denver, CA 80202
303-866-2723
CDHE Website
Student Complaint Information
Connecticut
Licensing Agency
Connecticut Office of Higher Education (CTDHE)
450 Columbus Blvd.
Suite 510
Hartford, CT 06103
860-947-1822
CTDHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Connecticut SARA Portal Agency
Delaware
Licensing Agency
Delaware Department of Education (DDOE)
401 Federal Street
Suite 2
Dover, DE 19901
302-857-3388
DDOE Website
Student Complaint Information
District of Columbia
Licensing Agency
District of Columbia Education Licensure Commission (OSSE)
1050 First Street, NE
Washington, DC 20002
202-724-2095
OSSE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- District of Columbia SARA Portal Agency
Florida
Licensing Agency
Florida Department of Education, Commission for Independent Education (FLDOE)
325 W. Gaines Street
Suite 1414
Tallahassee FL 32399-0400
888-224-6684
FLDOE Website
Student Complaint Information
Georgia
Licensing Agency
Georgia Nonpublic Postsecondary Education Commission (GNPEC)
2082 East Exchange Place
Suite 220
Tucker, Georgia 30084-5305
770-414-3208
GNPEC Website
Student Complaint Information
Hawaii
Licensing Agency
Hawaii Post-Secondary Education Authorization Program (HPEAP)
335 Merchant St.
Rm. 310
Honolulu, HI 96813
808-586-7327
HPEAP Website
Student Complaint Information
Idaho
Licensing Agency
Idaho State Board of Education (IOSBE)
650 West State Street
3rd Floor
Boise, ID 83702
208-332-1587
IOSBE Website
Student Complaint Information
Illinois
Licensing Agency
Illinois Board of Higher Education(IBHE)
1 North Old State Capitol Plaza
Suite 333
Springfield, IL 62701
217-557-7352
IBHE Website
Student Complaint Information
Indiana
Licensing Agency
Indiana Board for Proprietary Education (BPE)
101 West Ohio Street
Suite 300
Indianapolis, IN 46204-4206
317-464-400, ext 121
BPE Website
Student Complaint Information
Iowa
Licensing Agency
Iowa College Aid Commission (ICA)
475 SW Fifth St
Suite D
Des Moines, IA 5030
515-725-3400
ICA Website
Student Complaint Information
Kansas
Licensing Agency
Kansas Board of Regents (KBOR)
1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368
785-296-4917
KBOR Website
Student Complaint Information
Kentucky
Licensing Agency
Kentucky Council on Postsecondary Education(CPE)
1024 Capital Center Drive
Frankfort, KY 40601
502-573-1555, ext 350
CPE Website
Student Complaint Information
Louisiana
Licensing Agency
Board of Regents, State of Louisiana(BOR)
1201 N. Third St.
Suite 6-200
Baton Rouge, LA 70802
225-342-4253
BOR Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Louisiana SARA Portal Agency
Maine
Licensing Agency
Maine Department of Education (MDOE)
23 State House Station
Augusta, ME 04333-0023
207-624-6607
MDOE Website
Student Complaint Information
Maryland
Licensing Agency
Maryland Higher Education Commission (MHEC)
6 North Liberty Street
Baltimore, MD 21201
410-767-3268
MHEC Website
Student Complaint Information
Massachusetts
Licensing Agency
Massachusetts Department of Higher Education (MDHE)
One Ashburton Place
Room 1401
Boston, MA 02108
617-994-6950
MDHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Massachusetts SARA Portal Agency
Michigan
Licensing Agency
Michigan Department of Licensing & Regulatory Affairs (LARA)
Ottawa Building
611 W. Ottawa
P.O. Box 30004
Lansing, MI 48909
517-241-6806
LARA Website
Student Complaint Information
Minnesota
Licensing Agency
Minnesota Office of Higher Education(MOHE)
1450 Energy Park Drive
Suite 350
St. Paul, MN 55108-5227
651-259-3975
MOHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Minnesota SARA Portal Agency
Mississippi
Licensing Agency
Mississippi Institutions of Higher Learning Commission (IHLC)
3825 Ridgewood Road
Jackson, MS 39211
601-432-6198
IHLC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Mississippi SARA Portal Agency
Missouri
Licensing Agency
Missouri Department of Higher Education(DHEWD)
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
573-751-2361
DHEWD Website
Student Complaint Information
Montana
Licensing Agency
Montana University System (MUS)
Office of the Commissioner of Higher Education
560 N. Park Ave
PO Box 203201
Helena, MT 59620
406-449-9124
MUS Website
Student Complaint Information
Nebraska
Licensing Agency
Nebraska’s Coordinating Commission for Post-Secondary Education (CCPE)
P.O. Box 95005
Lincoln, NE 68509-5005
402-471-2847
CCPE Website
Student Complaint Information
Nevada
Licensing Agency
Nevada System of Higher Education (NSHE)
8778 South Maryland Parkway
Suite 115
Las Vegas, NV 89123
702-486-7330
NSHE Website
Student Complaint Information
New Hampshire
Licensing Agency
New Hampshire Department of Education (NHDOE)
01 Pleasant Street
Concord, NH 03301
603-271-3494
NHDOE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- New Hampshire SARA Portal Agency
New Jersey
Licensing Agency
New Jersey Secretary of Higher Education (SHE)
1 John Fitch Plaza
10th Floor
PO Box 542
Trenton, NJ 08625-0542
609-292-4310
SHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- New Jersey SARA Portal Agency
New Mexico
Licensing Agency
New Mexico Higher Education Department (HED)
2044 Galisteo Street
Suite 4
Santa Fe, NM 87505-2100
505-476-8402
HED Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- New Mexico SARA Portal Agency
New York
Licensing Agency
New York State Education Department (NYSED)
New York State Education Building
89 Washington Avenue
Albany, NY 12234
518-474-2593
NYSED Website
Student Complaint Information
North Carolina
Licensing Agency
North Carolina Post-Secondary Education Complaints
223 S. West Street, Suite 1800
Raleigh NC 27603
919-962-4550
NCP-SEC website
Student Complaint Information
- North Carolina Post-Secondary Education
- Student Complaint Information – SARA North Carolina Portal Agency
North Dakota
Licensing Agency
North Dakota University System (NDSU)
600 East Boulevard Ave.
Bismarck, ND 58505-0230
701-224-2498
NDSU Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- North Dakota SARA Portal Agency
Ohio
Licensing Agency
Ohio Department of Higher Education (ODHE)
25 South Front Street
Columbus, OH 43215
614-466-6000
ODHE Website
Student Complaint Information
Oklahoma
Licensing Agency
Oklahoma State System of Higher Education (OSSHE)
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
405-225-9100
OSSHE Website
Student Complaint Information
Oregon
Licensing Agency
Oregon Higher Education Coordinating Commission (OHECC)
Third Floor
Salem, OR 97310
503-373-0003
OHECC Wesite
Student Complaint Information
Pennsylvania
Licensing Agency
Pennsylvania Department of Education (PDE)
333 Market Street
Harrisburg, PA 17126
717-783-8228
PDE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Pennsylvania SARA Portal Agency
Puerto Rico
Licensing Agency
Puerto Rico Council on Education (CEPR)
PO BOX 19900
San Juan PR 00910-1900
787-641-7100
CEPR Website
Student Complaint Information
Rhode Island
Licensing Agency
Rhode Island Office of the Postsecondary Commissioner (RIOPC)
560 Jefferson Blvd
Suite 100
Warwick, RI 02886
401-456-6010
RIOPC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Rhode Island SARA Portal Agency
South Carolina
Licensing Agency
South Carolina Commission on Higher Education(CHE)
1122 Lady Street
Suite 300
Columbia, SC 29201
803-737-2281
CHE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- South Carolina SARA Portal Agency
South Dakota
Licensing Agency
South Dakota Board of Regents (SDBOR)
Capitol Building
500 East Capitol Avenue
Suite 204
Pierre, SD 57501-5070
605-773-3537
SDBOR Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- South Dakota SARA Portal Agency
Tennessee
Licensing Agency
Tennessee Higher Education Commission (THEC)
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
615-741-3605
THEC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Tennessee SARA Portal Agency
Texas
Licensing Agency
Texas Higher Education Coordinating Board (THECB)
1200 E. Anderson Lane
Austin, TX 78752
PO Box 12788
Austin, TX 78711
512-427-6101
THECB Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Texas SARA Portal Agency
U. S. Virgin Islands
Licensing Agency
Virgin Islands Department of Education (VIDE)
#2 John Brewers Bay
St. Thomas, USVI 00802
340-693-1200
VIDE Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Virgin Islands SARA Portal Agency
Utah
Licensing Agency
Utah Division of Consumer Protection (DCP)
160 East 300 South
Salt Lake City, Utah 84111
801-530-6601
DCP Website
Student Complaint Information
Vermont
Licensing Agency
Vermont Agency of Education (VAOE)
219 North Main Street
Suite 402
Barre, VT 05641
802-479-1030
VAOE Website
Student Complaint Information
Washington
Licensing Agency
Washington Student Achievement Council (WSAC)
917 Lakeridge Way Southwest
Olympia WA 98501
360-753-7869
WSAC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Washington SARA Portal Agency
West Virginia
Licensing Agency
West Virginia Higher Education Policy Commission (WVHEPC)
1018 Kanawha Boulevard East
Suite 700
Charleston, WV 25301
304-558-2101
WVHEPC Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- West Virginia SARA Portal Agency
Wisconsin
Licensing Agency
Wisconsin Educational Approval Board(WEAB)
4822 Madison Yards Way
Madison, WI 53705
608-266-2112
WEAB Website
Student Complaint Information
- North Carolina Post-Secondary Education
- SARA North Carolina Portal Agency
- Wisconsin SARA Portal Agency
Wyoming
Licensing Agency
Wyoming Department of Education (WDOE)
122 W. 25th St.
Suite E200
Cheyenne, WY 82002
307-777-7675
WDOE Website
Student Complaint Information